Kitchen Installation Stage Explained.
Project manage your transformation
We will be in touch no later than the Friday before your week commencing start date to confirm an exact start date the following week. Unless otherwise specifiedyour fitter should be with you between 7:30 & 9:30 AM and will spend time sheeting up to protect your carpets and flooring before starting your project.
While the works are ongoing your installations surveyor will project manage and co-ordinate the order of works covering the removal of your existing kitchen, first and second fix, installation of new fixtures, final checks and project sign off.
Half way through your project we require a 65% interim payment which is payable by cheque, BACS or direct debit.
Keep you in the loop every step of the way
Both the installation team on site and your installation surveyor will keep you in the loop every step of the way as your project progresses, answering any questions you may have as promptly as possible.
Similarly any unforeseen problems that may arise will be discussed with yourself before any action is taken.
Tidy up at the end of each day
We want your kitchen renovation to be as stress-free and undisruptive as possible. Your installation team will tidy up at the end of each day and we'll never leave you without running water or central heating.
Be on hand should you have any questions or concerns
Through-out your project with us we will always be on hand to answer any questions or ease any concerns you may have. If at any point you wish to speak to your designer, installations surveyor or customer care team please do not hesitate to call us.
We offer a 3-year insurance backed installation guarantee on all our workmanship which is further complemented by manufactures warranties for products specified and sold. If any issues arise at any time we encourage you to contact us, via phone or email, so we can get the matter resolved quickly and efficiently.
When your job is practically complete we will raise your final invoice for the remaining 10% which is payable by cheque, BACS or direct debit.